Remote help

Are you running into a problem on our website? Can't find an item or need an explanation of our ordering system? With remote help, we can assist you online. Using the application, we can look at your screen. This allows us to respond immediately to questions and problems or give you a clear explanation about our website, the ordering system and all its functionalities.

Request remote assistance in 3 easy steps

  1. Contact our sales support department on 053 - 434 43 43 and indicate that you wish to receive remote assistance.
  2. Click here to download the remote help application (open application, no need to save).
  3. Please provide the ID and password to the Carel Lurvink employee.